Shipping policy
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After processing, shipping takes 4-8 working days. We'll send you a "Shipment Confirmation" email with tracking info once your order is on its way.
Enjoy FREE shipping on all products, no minimums.
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as as other premium couriers.
Yes, we ship worldwide with warehouses in China, Europe, and North America.
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
国家 | 交货时间 | 税 | 仓库 |
欧盟国家 | 7-50天 | 没有税 | 中国或欧盟仓库 |
美国 | 7-50天 | 没有税 | 中国或美国仓库 |
加拿大 | 7-40天 | 没有税 | 从中国或加州仓库发货 |
亚洲地区(日本、韩国等) | 5 - 10 天 | 没有税 | 从中国发货 |
英国 | 7-40天 | 没有税 | 从中国或英国仓库发货 |
纽西兰 | 7-40天 | 没有税 |
从中国发货 |
澳大利亚 | 5-50天 | 无税 | 中国或澳大利亚仓库(不含税) |